Frequently Asked Questions

GBPly is an all-in-one platform that helps local businesses and agencies improve and maintain Google Business Profiles by automating the profile work Google's own guidance asks for—reviews, review replies, posts, offers, and fresh photos—so your profile stays complete, current and active with minimal effort.

It's for local business owners and agencies/marketers who manage Google Business Profiles and want to increase visibility in Google Search and Maps without doing everything manually.

If you don't rely on local customers, don't have a Google Business Profile, or you want a "rank #1 tomorrow guaranteed" tool, it's not the right fit.

No. A website can help with context and conversions, but GBPly focuses on improving the signals inside your Google Business Profile.

Yes. It works for both—home service businesses, service-area businesses, and storefront locations.

It helps you improve profile completeness with guided checklists, generate and schedule Google posts (updates, offers, events), bulk upload and drip-feed photos on a schedule, request reviews via email and share tools, reply to reviews quickly with AI-generated suggestions, and track performance (views, calls, clicks, directions, keywords).

Sign up, choose your plan, connect your Google account via secure OAuth, and select which Business Profiles you want to manage. Our optimisation checklist will guide you through the first steps to improve your profile completeness.

Most users are fully set up in under 5 minutes. Simply connect your Google account, select your profiles, and you're ready to go.

Most people can log in once a month and spend around 10–20 minutes per profile to schedule posts, drip-feed images, and manage reviews—while GBPly handles the heavy lifting.

Connect your GBP, complete the checklist, set your posting cadence, upload a batch of images, and reply to reviews using AI suggestions. That alone keeps your profile consistently active.

Yes. Email support is available for all plans, with priority support for Business x10 subscribers. Agency customers get dedicated account management and onboarding assistance.

You can generate content fast, but the intention is that you review and approve AI content before it goes live—especially important for agencies managing client brands.

Yes. You can create offers by adding the key details (code/discount/timing) and generate/schedule offer posts directly from the platform.

Yes. Upload a batch once and schedule them to publish weekly (or any cadence you choose) to keep your profile fresh with new imagery.

Yes. It gives you tools to request reviews including email drip campaigns, QR codes, WhatsApp sharing, Facebook shares, and printable flyers. These make it easy for your team to ask customers for reviews.

It gives you AI-written reply suggestions and makes replying a one-click action—but you stay in control and approve responses before they're posted. No spam auto-replies.

Yes. Business x10 and Agency plans support multiple Google account connections, making it perfect for agencies managing multiple clients.

The AI uses your business information and can crawl your website (if connected) to generate more accurate, business-specific content that sounds like you.

The AI generates drafts quickly based on your business context. You can edit and approve before publishing. The typical workflow is: generate → tweak → approve → schedule.

Profile completeness and activity improvements show up immediately, and every change is logged in your dashboard. Google does not publish how it weights profile signals or when changes affect visibility, so we don't promise a ranking outcome or a timeframe.

No tool can ethically guarantee rankings. What we do is keep your profile doing what Google's own guidance recommends—complete and accurate information, current photos and posts, and reviews with replies. Google does not publish how it weights these, and we don't claim to know.

Google Business Profiles are often shown in the Local Pack above organic results, and Google's own guidance asks businesses to keep their profile complete, accurate and current. GBPly makes that ongoing work practical — Google does not publish how individual signals are weighted, so we describe the work, not a guaranteed outcome.

Most users save 5+ hours per month per profile on manual tasks. Beyond time savings, an optimised profile with fresh content and reviews can lead to more calls, direction requests, and website clicks—all trackable in your dashboard.

Yes. The platform connects via Google OAuth and uses official Google Business Profile APIs rather than unsafe automation techniques.

No. You connect using secure OAuth authentication. You can revoke access at any time from your Google account settings.

You need to be an owner or manager on the Google Business Profile you want to connect. If you don't have the right access level, you'll need to request it from the profile owner.

We're built to be fully Google-compliant using official APIs. Like any GBP activity, the key is using legitimate content and ethical review practices—GBPly is designed to support exactly that.

Yes. All Google tokens are encrypted using AES-256 encryption. We use secure OAuth connections and never store your Google password. Your data is protected with industry-standard security practices.

Four plans, in USD. Business is $39/month or $399/year per profile. Business x10 is $199/month or $1,999/year and includes 10 profiles plus Bulk Management. Agency is $69/month or $690/year per profile with unlimited review request emails and AI credits, the white-label Client Portal and custom email/SMS connectors. Agency x10 is $349/month or $3,490/year and includes 10 profiles with all Agency features.

Business is ideal for one location and includes 200 review request emails and 200 AI credits a month. Business x10 is built for agencies and multi-location businesses managing up to 10 profiles, with Bulk Management, multiple Google account connections, 2,000 review request emails and 2,000 AI credits a month, and priority support.

You'll be prompted to upgrade before adding more profiles. Nothing breaks and your existing profiles stay connected and fully functional.

Yes—upgrade or downgrade anytime. When you upgrade, your plan updates immediately. Downgrades take effect at the end of your current billing period.

Yes. Annual billing gives you 2 months free compared to paying monthly. Check the pricing page for the toggle between monthly and yearly options.

Payments are processed securely through Paddle, which supports major credit cards and additional payment methods depending on your country (often including Apple Pay and Google Pay).

Yes. Paddle emails receipts and invoices automatically and provides a customer portal where you can access all your billing history.

Yes. Cancel anytime with no penalties. You'll retain full access until the end of your current billing period.

Your account remains accessible for 30 days after cancellation. After that, data may be deleted unless you request immediate deletion or reactivate your account.

Yes. All content published to your Google Business Profile belongs to you. You control access via Google permissions, and we never claim ownership of your data.

You can disconnect your Google account directly from the Account settings page. You can also revoke access from your Google account's security settings at any time.

Absolutely. Business x10 and Agency plans are designed specifically for agencies managing multiple client profiles with features like bulk content generation and multiple Google account connections.

Yes. Many agencies use GBPly as their engine, then charge their clients separately for GBP management services. We're happy to be the tool behind your agency's success.

White-label options are available in the Agency plan, allowing you to present the platform under your own branding.

The common agency workflow is: connect client GBP, run the optimisation checklist, schedule posts and image drip campaigns, set up review request flows, reply to reviews weekly, and report on performance metrics like calls, clicks, and directions.

Yes. Agency is $69/month or $690/year per profile, and Agency x10 is $349/month or $3,490/year for 10 profiles. Both include unlimited review request emails and AI credits, the white-label Client Portal with client automations, automated post generation, and custom email and SMS connectors so mail and SMS send from your own infrastructure. Larger estates are covered by adding profiles or Agency x10 bundles.