Using AI Visibility in GBPly
Go to AI Visibility →AI Visibility checks whether ChatGPT Search, Google AI Mode and Google AI Overviews mention your business when customers ask for what you offer. It shows who those AI tools recommend instead, which websites they use as sources, and what you can do about it.
Setting Up Your Prompts
Open AI Visibility and choose the business. GBPly suggests prompts from your categories, services and town, written the way a customer would ask (for example "best plumbers in Leeds").
Edit, remove or add prompts before your first scan. You can save up to 20. Change them later with Manage prompts; past scans keep the prompts they used.
Include your town in each prompt. ChatGPT only knows the searcher's country, so the town tells it where to look.
Running a Scan
Click Run AI scan. The price and your balance are shown before you confirm. Each prompt is asked on all three AI tools.
Google AI Mode and AI Overviews search from your business location. ChatGPT Search uses your country.
Most scans finish in 2 to 10 minutes. You can leave the page while it runs.
Owners, admins and editors can run scans and change prompts. Viewers can see the results.
Understanding the Results
AI visibility is the share of AI answers that mention your business by name, website or phone number.
Not shown means Google didn't show an AI Overview for that search. That's common for local searches and doesn't count against you.
Position is where your business appears among the businesses an answer names.
Open any prompt on the Prompts & answers tab to read each answer, the businesses named and the websites used as sources.
AI answers change from one search to the next, so treat a single scan as a snapshot and look at the trend over several scans.
Opportunities
Websites AI tools use as sources: directories, guides and forums the answers relied on. For directories, GBPly shows whether Citation Management has found your listing there.
Prompts where competitors are recommended instead of you: read those answers to see who AI chose and why.
Your website as a source, Reviews and Details that don't match your profile point to the fixes most likely to help.
These are suggestions based on what the AI tools said. Nobody can guarantee an AI tool will recommend a business.
Scheduling and History
Under Schedules, add as many as 10 schedules per business. Each one has its own name, runs every week or every month, and checks the AI tools and prompts you pick. You can edit, pause, resume or delete a schedule at any time. Credits are checked before each scheduled scan: if there aren't enough, nothing is searched or charged, the schedule pauses and the workspace owner gets an email.
Past scans lists every scan with its AI visibility and credits used. Open an older scan to see its results, and use Export to download the answers as a CSV file.
Credits
Each prompt costs 1 credit per AI tool per scan, so with all three AI tools a prompt costs 3 credits and 10 prompts cost 30 credits. These are the same credits used by the Rank Tracker.
If a check fails on our side, its share of the credits is refunded automatically.