Q&A Manager
Go to Q&A Manager →The Q&A Manager helps you create and manage frequently asked questions for your business profile. Well-crafted Q&As can influence Google's AI-generated answers and improve your visibility in local search.
AI FAQ Generation
Click 'Generate FAQs' to use AI to create relevant questions and answers based on your business profile and website content.
The AI generates questions that potential customers commonly ask about businesses in your category.
Generated FAQs should be reviewed and customised to accurately reflect your specific business policies and offerings.
Adding & Editing Q&As
Manually add Q&As by clicking 'Add Q&A'. Enter the question and a detailed, informative answer.
Edit existing Q&As at any time to keep information current. You can reorder Q&As to prioritise the most important ones.
Publishing as Posts
Convert a Q&A into a Google Business Profile post to increase its visibility. This publishes the question and answer as a standard update post.
This is particularly effective for seasonal questions or time-sensitive information.
JSON-LD Export
Export your Q&As as FAQPage structured data (JSON-LD). Paste this code into your website to enable FAQ rich results in Google Search.
FAQ rich results can significantly increase your website's click-through rate in search results.
CSV Export
Download all your Q&As as a CSV file for backup, reporting, or use in other systems.