Workspace Settings
Go to Workspace Settings →Workspace Settings lets you configure branding, email delivery, and SMS providers for the current workspace. These settings apply to all profiles within the workspace. Some features require Pro or Enterprise plans.
Branding
Set your agency or company branding for the workspace. Configure your agency name, logo URL, and primary brand colour.
Branding settings are used in client portals, report sharing, and review request emails sent from this workspace.
Email Connectors
Configure a custom email provider to send review request emails from your own domain. Supported providers include SMTP, SendGrid, Mailgun, Amazon SES, Postmark, and Brevo.
Connect via OAuth (Microsoft 365, Google Workspace) or enter API credentials directly.
When no custom connector is configured, emails are sent via the platform's default sender.
Using your own email domain improves deliverability and brand trust. Clients see emails from your domain, not ours.
SMS Connectors
Configure a custom SMS provider (Twilio, Vonage, Sinch, etc.) to send review request text messages from your own number.
Custom SMS connectors bypass the platform's SMS credit system — you're billed directly by your provider.
This is a Pro/Enterprise feature.