Client Portal

Navigate to the Client Portal page for your selected business profile. Toggle the portal on to generate a unique, secure portal URL.

The portal is profile-specific — each business profile gets its own dedicated URL and configuration. Portals are served from a custom white-label domain, which is available once the portal is enabled.

Each portal URL contains a 256-bit cryptographic token that cannot be guessed, ensuring only people with the link can access it.

You can optionally add password protection. When enabled, clients must enter the password before viewing any data. You can set, change, or remove the password at any time.

Enable or disable the portal at any time without losing your configuration. If you need to revoke access, regenerate the URL to instantly invalidate the old link.

Customise the portal with your agency's branding. Set your agency name, brand colour, and logo to create a fully white-labelled experience.

Branding defaults are inherited from your Workspace Settings. You can override these per-profile, or reset back to workspace defaults with one click.

The portal header and footer display your branding instead of GBPly — your clients see your brand throughout.

The portal has 12 toggleable sections that you can enable or disable independently: Stats Overview, Image Upload, Post Approval, Rank Replay, Image Schedule, Schedule Calendar, Recent Reviews, Review Responses, Recent Posts, Q&A Manager, Insights, and Review Requests.

Use drag-and-drop to reorder sections — the order you set on the configuration page is the exact order your clients will see them.

Only enable the sections that are relevant to each client to keep the portal focused and easy to navigate.

• Stats Overview — View key performance metrics including views, searches, actions, calls, direction requests, and website clicks.

• Post Approval — Approve or reject pending posts and content. Clients can also edit pending post content before approving it.

• Recent Reviews & Review Responses — Read customer reviews and reply directly to Google. AI-generated response suggestions help clients craft professional replies quickly.

• Image Upload & Image Schedule — Upload images for scheduling to the business profile, and view or manage already-scheduled images.

• Schedule Calendar — View all scheduled posts and images in a calendar view, with the ability to edit or unschedule items.

• Review Requests — Submit customer contact details (email and phone) for automated review requests. Clients can enter contacts individually or upload them in bulk, automating the entire review solicitation process.

• Q&A Manager — View, approve and manage Q&A entries on the business profile.

• Insights — View performance insights charts showing trends over time.

• Rank Replay — Watch a visual timeline showing keyword ranking history on an interactive map.

If you manage multiple profiles in a workspace, you can apply branding and section settings from the current profile's portal to all other profiles at once.

Each profile keeps its own unique portal URL — only the configuration settings (branding, enabled sections, and section order) are copied.

Copy the portal URL and share it with your client via email, messaging, or any other channel.

The portal works on any device — desktop, tablet, or mobile — with no app install or account creation needed.

If password protection is enabled, the client will be prompted to enter the password on their first visit.