Billing & Subscriptions
Go to Billing & Subscriptions →The Billing page manages your subscriptions, credit balances, and payment history. Subscriptions are attached at the workspace level — each workspace needs its own subscription, and your plan choice depends on how many profiles you need to manage.
Choosing a Subscription
Subscriptions come in three tiers, each designed for different use cases:
• Starter — Ideal for single-location businesses. Covers one Google Business Profile per unit.
• Pro — Cost-effective for multi-location businesses. Each unit includes up to 10 Google Business Profile slots, making it the better choice once you manage more than a handful of locations.
• Enterprise — Designed for agencies managing client portfolios. Includes advanced features like client portals and priority support.
Each unit of a plan grants a set number of profile slots. You can increase the quantity of your plan to add more capacity without changing tiers.
Not sure which plan to choose? Visit the Pricing page to compare plans. If you have five or fewer locations, Starter may be more economical. Beyond that, Pro or Enterprise typically offers better value per profile.
Adjusting Subscription Quantity
You can increase the quantity of your subscription to add more profile capacity to your workspace. For example, doubling a Pro subscription from 1 to 2 gives you 20 profile slots instead of 10.
Quantity changes are handled through the billing portal. Charges are prorated — you only pay for the remainder of the current billing cycle.
This is the simplest way to scale up without changing your plan tier or creating additional workspaces.
Assigning Subscriptions to Workspaces
After purchasing a subscription, assign it to one of your owned workspaces. The subscription's features and limits apply to all profiles in that workspace.
New subscriptions purchased from within the app start as 'unassigned' — you'll be prompted to create or choose a workspace for it.
You can reassign a subscription to a different workspace if needed (subject to a grace period).
Credit Packs
Three types of credits are available as top-up packs:
• SMS Credits — For sending review request text messages.
• Industry Analysis Credits — For generating business audit reports.
• Rank Tracker Credits — For running keyword ranking scans.
Credits are purchased per-workspace and do not transfer between workspaces.
Transaction History
View a full history of credit purchases, usage, and admin grants for each credit type.
This helps you track spending and plan future credit purchases.
Managing Your Subscription
Upgrade, downgrade, or cancel your subscription from the Billing page. Changes are prorated — you'll receive credit for unused time on downgrades.
Access your payment portal to update payment methods, view invoices, or manage billing details.
How to cancel your subscription
For security and account-verification reasons, please manage cancellations through your account billing page.
To cancel your subscription, go to the Billing & Subscriptions page, click the three-dot menu on your subscription card, then select Cancel Subscription.