Billing & Subscriptions
Go to Billing & Subscriptions →The Billing page manages your subscriptions, credit balances, and payment history. Subscriptions are attached at the workspace level — each workspace needs its own subscription, and your plan choice depends on how many profiles you need to manage.
Choosing a Subscription
Subscriptions come in four tiers, each designed for different use cases:
• Business — Ideal for single-location businesses. Covers one Google Business Profile per unit.
• Business Pro — Cost-effective for multi-location businesses. Each unit includes up to 10 profile slots, and adds Bulk Management for comparing and updating fields across locations.
• Enterprise — Built for agencies. One profile slot per unit, plus the full agency toolkit: white-label client portals and their automations, Lead Finder, custom email and SMS connectors, and removal of GBPly branding from the review widget.
• Enterprise Pro — The same agency toolkit as Enterprise, with 10 profile slots per unit for larger client portfolios.
Each unit of a plan grants a set number of profile slots. You can increase the quantity of your plan to add more capacity without changing tiers.
Not sure which plan to choose? Visit the Pricing page to compare plans. Managing profiles for clients, with portals and automations, means Enterprise or Enterprise Pro; managing your own locations means Business or Business Pro.
Adjusting Subscription Quantity
You can increase the quantity of your subscription to add more profile capacity to your workspace. For example, doubling a Business Pro subscription from 1 to 2 gives you 20 profile slots instead of 10.
Quantity changes are handled through the billing portal. Charges are prorated — you only pay for the remainder of the current billing cycle.
This is the simplest way to scale up without changing your plan tier or creating additional workspaces.
Assigning Subscriptions to Workspaces
After purchasing a subscription, assign it to one of your owned workspaces. The subscription's features and limits apply to all profiles in that workspace.
New subscriptions purchased from within the app start as 'unassigned' — you'll be prompted to create or choose a workspace for it.
You can reassign a subscription to a different workspace if needed (subject to a grace period).
Credit Packs
Three types of credits are available as top-up packs, and all three require an active subscription:
• SMS Credits — For sending review request text messages.
• Analysis Credits — For searches and audit reports in Competition Analysis and Lead Finder.
• Rank Tracker Credits — For running keyword ranking scans (1 credit per scan).
Credits are purchased per-workspace and do not transfer between workspaces. Your plan includes a monthly allowance, and packs top you up beyond it.
Transaction History
View a full history of credit purchases, usage, and admin grants for each credit type.
This helps you track spending and plan future credit purchases.
Managing Your Subscription
Upgrade, downgrade, or cancel your subscription from the Billing page. Changes are prorated — you'll receive credit for unused time on downgrades.
Access your payment portal to update payment methods, view invoices, or manage billing details.
How to cancel your subscription
For security and account-verification reasons, please manage cancellations through your account billing page.
To cancel your subscription, go to the Billing & Subscriptions page, click the three-dot menu on your subscription card, then select Cancel Subscription.